Active Leak? Water Coming In? We Answer 24/7.

Active water intrusion is the #1 emergency - water is actively entering the home. A visible tree or large debris on the roof is the #2. A missing patch of shingles over living space with rain on the way is the #3. Anything that is going to be a problem in the next 24 hours if nothing is done qualifies. Cosmetic issues - a missing tab on a slope that does not get rain for a week - can wait for a normal inspection. A bulging ceiling, a steady drip, water staining that is fresh and growing - those are emergencies. We will help you triage on the phone.

Move people and valuables out of the affected area. Place a bucket or trash can under the drip. If a ceiling is bulging, poke a small hole with a screwdriver to release pooled water safely into the bucket - this prevents a larger ceiling collapse. Do NOT climb the roof. Wet shingles + height + adrenaline is the leading cause of storm-related injuries. Call our storm line. We will walk you through the next steps and dispatch a crew.

Crew arrives, walks the affected area with you, identifies the source of the leak, and tarps or seals it on the spot. Tarp installation uses a proper anchor pattern (not drywall screws and plastic) so the tarp survives the next round of weather. We then document the damage with photos - both for your records and for your insurance carrier - and write a written scope of the permanent repair. Most emergency calls are wrapped in 1 to 3 hours. Permanent repair is scheduled for the next clear-weather window.

A tarp is a stopgap, not a fix. Tarp paper is rated for 30 to 90 days of UV exposure; on a Huntsville summer roof, you have 2 to 4 weeks before the tarp itself starts to fail. The right plan after a tarp is: photo-documented inspection report, line-item repair estimate, and a scheduled permanent repair - usually within 2 to 4 weeks of the storm. If insurance is involved, we hand you the documentation and your carrier approves the permanent scope.

Sometimes the emergency repair is the second-to-last step in a longer story. If the roof is past mid-life, has been repaired multiple times, or the storm damage is broad, the right long-term answer is replacement, not another patch. We will tell you honestly: this roof has 2 to 3 years left, or this roof has 10 years left. If replacement is the right call, we explain why with photos. You decide the scope, we execute it.

Emergency tarping is a small, fixed cost - far less than the water damage it prevents. Permanent repair is line-itemed the same way any of our work is. If the emergency is storm-related, the cost is usually covered under your policy dwelling coverage, less your deductible. We document everything. We do not negotiate with your carrier, but we give you the file you need to file the claim cleanly.